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Wildlife
Reprimand for Local Buses
“We have to use umbrellas so we don’t get wet inside the bus” according to Samara Passengers.
By Emiliana García

•The company’s manager feels ashamed and threatens to fire bus drivers that mistreat passengers

During the public hearing called by ARESEP, which was held on June 8th in Samara, several bus passengers declared their opposition to a raise in the bus fares. Teresa Arriaga explained that the service provided is not accessible for the handicapped, that the buses are filthy and that their tires are dangerously worn out. In addition Didier Medina, from Samara, mentioned that buses have leaks and therefore, passengers must use umbrellas inside in order to avoid getting wet. Sergio Jirón Martínez, from the town of Torito, considers that charging the same fare to those who travel to Estrada is unfair; also, and, since most of the town’s residents are unemployed and broke, they have a difficult time paying for the raise.

 

 

All those present at the hearing and who expressed their viewpoint agreed on one thing: even though the bus fare to Samara is currently set at 780 colones, they are being charged 800 colones for the service and, in addition, bus drivers mistreat, and are disrespectful towards, the passengers.

When asked for his opinion in regards to these comments, the company’s General Manager, Eliécer Rojas Flores, replied that he feels very ashamed and therefore, the day after the hearing, he submitted a letter to all bus drivers notifying them, among other things, that “charging fees above the approved fares is unacceptable and constitutes cause for termination”. He also stated that they must take care of the units and duly report any issues that might arise since “those details reflect on our company’s image”. Finally, he warned the company’s bus drivers that “mistreating the passengers is an extremely serious act that will also be cause for termination”.

In turn, the ARESEP stated in its resolution that “if any shortcomings, abuse or anomalies are detected and these are not corrected, the ARESEP will apply Article 30 of its Law, leading not only to the rejection of future rate increase requests, but also to fines and even the concession’s suspension, after carrying out the corresponding administrative process”.

Traroc has opened a forum for consumer complaints, which will be answered directly by the company’s Manager. If you have any complaints or suggestions, please call 2685-5352 or send an e-mail to: [email protected].

   
 


 

More Regional News

"My dream is to begin an art movement” says artist Fernando Matamoros

Nosara – During the month of August Fernando Matamoros, a well-known professional artist, will teach a course in Tradicinal Costa Rican painting. The course will be held at the Fucan and will entail eight classes of two hour each of them. The price for the classes is $120 and all materials will be supplied. More >

New Cell Phone Tower – Pros and Cons for Nosara

On Tuesday, June 8th, ICE installed a new telecommunications tower providing coverage across a circumference of 3 kilometers from its base on Las Huacas mountain overlooking Playa Guiones, expanding 3G service from as far as Barco Quebrado to Downtown Nosara.

For the first time, mobile phone service is available to many areas, including in Guiones and Pelada, but those with phones using older technology will have to upgrade. More >

New location for Samara police building remains uncertain

Nicoya Mayor Eduardo Gutierrez met with members of CASATUR and the Integral Development Association in Sámara on June 22nd, during which time “various points regarding the situation in Sámara were taken in to account”, however “there are still many things that are not well defined” Carolina Alvarez C. tells VON. More >

Interview with Eliécer Rojas Flores, Rojas Castro Manager – “The pricing system was made by people sitting at desks.”

Eliécer Rojas, mechanical engineer for 30 years and soon-to-be first time father, assumed the general management of Rojas Castro Shipping Company, better known as Traroc, in January of 2010. A kind and open character, he was happy to respond to users’ complaints in the public meeting held in Samara on June 8th, and he also commented on the irregularities of buses that travel to Nosara. More >

Nosara Buses Might be Failing to Comply with the MOPT’s Regulations

According to the Manual Operativo (Operations Manual) of the Consejo de Transporte Público (CTP), the buses that provide service to Nosara should be medium-sized, long-distance units and not urban or city units, like the ones that are currently coming into town. More >

Nosara’s urban roads will receive maintenance – Bad Weather has Restricted the Arrival of Machinery

The strong rains at the end of May destroyed Nosara’s main roads but, according to the Mayor of Nicoya, Luis Eduardo Gutiérrez Rosales, the Municipalidad is already working on their repair and maintenance. He mentioned that the Los Arenales area has already been inspected and that, according to this year’s budget, ¢800,000 colones will be assigned to it. More >

Father’s Day Murder-Suicide Shakes Quiet Community of Las Delicias

The people of Las Delicias are mourning the loss of two of young people who grew up together in the small village tucked behind Garza Beach, after an ongoing quarrel between them that ended in a harrowing murder-suicide on Sunday, June 20th, 2010. More >

Family Protection takes the form of Man’s Best Friend?

Ask any parent what comes first in their lives and most will say it is the safety of their family, and living in Costa Rica that can be an even a higher concern because of the added dangers that living in the jungle present. However, some local families and individuals are discovering their peace of mind for protection comes in the form of man’s best friend. More >

 

 

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